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How petir328 Handles Your Personal Data

This page covers exactly what data we collect when you use petir328, how we store it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay wallet data handled securelyNo data sold to third partiesYour access rights respectedContact us to request changes
petir328 How petir328 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Protecting your account data is not a side concern — it is woven into how petir328 operates on both mobile and desktop. Here is a practical breakdown of the four areas that matter most to you as an account holder.

Cookies and Session Tracking We use cookies to keep your session active across devices. You can manage cookie preferences in your browser settings, though turning them off may affect lobby continuity on mobile.
Account Security and Login Data Each login attempt is checked against your registered device history. Unusual access triggers an OTP verification step to your registered mobile number before the session opens.
Payment Data Retention DANA, OVO, and GoPay transaction records are kept only as long as needed for account verification and financial record purposes. We do not store full wallet credentials on our servers.
Your Right to Request Changes You can request a copy of your stored data, ask us to correct inaccurate details, or request deletion where local law and eligible regions allow it. Use the in-account Help Centre or email support.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete your account data — or if you have a question about how your DANA, OVO, or GoPay wallet details are stored — you can reach our support team through any of the channels below. We aim to respond to data-related requests within a reasonable time, and we will confirm receipt of your request so you know it is being handled.

Team online

Live Chat

Open the chat icon inside your account dashboard. Describe your data request clearly and our team will log it and follow up with next steps.

Email Support

Send your data request or privacy question to our support email address shown in the Help section. Include your registered account name for faster handling.

In-Account Help Centre

Go to Settings, then Help, then Privacy Request. You can submit a written request directly from your mobile account without leaving the app.

Common Questions About Your Privacy on petir328

These are the questions we get asked most often about data, account privacy, and what your rights actually look like in practice. Each answer is specific to how petir328 handles your information.

We collect your name, contact details, and any payment method you link — DANA, OVO, or GoPay. Device and session data is also logged for account security purposes during every login.

Transaction references are stored for verification, but full wallet credentials are never held on our servers. Payment data is retained only as long as required for financial records and dispute resolution.

Yes. Submit a data access request via the in-account Help Centre under Settings, or email our support team. We will confirm receipt and provide your data where local law and eligible regions permit.

Go to Settings, then Help, then Privacy Request, and select the deletion option. Deletion is subject to local law and any retention obligations tied to your account's transaction history.

No. We do not sell, rent, or share your personal data with third parties for marketing. Data is shared only where required for payment processing or where local law and eligible regions require it.

Cookie preferences can be adjusted in your mobile browser settings. Note that turning off session cookies may interrupt your lobby continuity when switching between devices or resuming a session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.